J'essaie de configurer OTRS sur CENTOS, mais le résultat est que le http.service "Échec du démarrage".
Voici la commande de terminal que j'exécute et la sortie résultante :
# systemctl restart httpd.service
Job for httpd.service failed because the control process exited with error code. See "systemctl status httpd.service" and "journalctl -xe" for details.
Voici la sortie de systemctl status httpd.service :
● httpd.service - The Apache HTTP Server
Loaded: loaded (/usr/lib/systemd/system/httpd.service; enabled; vendor preset: disabled)
Active: failed (Result: exit-code) since Sáb 2018-02-10 11:23:45 -02; 2min 36s ago
Docs: man:httpd(8)
man:apachectl(8)
Process: 1634 ExecStop=/bin/kill -WINCH ${MAINPID} (code=exited, status=1/FAILURE)
Process: 1632 ExecStart=/usr/sbin/httpd $OPTIONS -DFOREGROUND (code=exited, status=1/FAILURE)
Main PID: 1632 (code=exited, status=1/FAILURE)
Fev 10 11:23:45 srv-lim-otrs02.ttglog.local systemd[1]: Starting The Apache HTTP Server...
Fev 10 11:23:45 srv-lim-otrs02.ttglog.local systemd[1]: httpd.service: main process exited, code=exited, status=1/FAILURE
Fev 10 11:23:45 srv-lim-otrs02.ttglog.local kill[1634]: kill: cannot find process ""
Fev 10 11:23:45 srv-lim-otrs02.ttglog.local systemd[1]: httpd.service: control process exited, code=exited status=1
Fev 10 11:23:45 srv-lim-otrs02.ttglog.local systemd[1]: Failed to start The Apache HTTP Server.
Fev 10 11:23:45 srv-lim-otrs02.ttglog.local systemd[1]: Unit httpd.service entered failed state.
Fev 10 11:23:45 srv-lim-otrs02.ttglog.local systemd[1]: httpd.service failed.
Voici la sortie de hostnamectl status :
Static hostname: srv-lim-otrs02.ttglog.local
Icon name: computer-vm
Chassis: vm
Machine ID: 63206643a78746928a1689f943422fe2
Boot ID: 4260f7fbdda34149b1ec68d5092da71e
Virtualization: microsoft
Operating System: CentOS Linux 7 (Core)
CPE OS Name: cpe:/o:centos:centos:7
Kernel: Linux 3.10.0-693.17.1.el7.x86_64 Architecture: x86-64
L'erreur suivante (de samedi dernier) apparaît dans le fichier journal :
[Mon Feb 12 10:01:42.618213 2018] [perl:error] [pid 1002] Can't locate DateTime.pm in @INC (@INC contains: /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/local/lib64/perl5 /usr/local/share/perl5 /usr/lib64/perl5/vendor_perl /usr/share/perl5/vendor_perl /usr/lib64/perl5 /usr/share/perl5 . /etc/httpd) at /opt/otrs/scripts/apache2-perl-startup.pl line 72.nBEGIN failed--compilation aborted at /opt/otrs/scripts/apache2-perl-startup.pl line 72.nCompilation failed in require at (eval 2) line 1.n
Notez que j'ai essayé d'utiliser cpan> install DateTime pour installer ce module ; mais, comme vous pouvez le voir, l'erreur persiste.
Comment puis-je résoudre ce problème ?
Réponse acceptée :
J'ai pu résoudre avec la commande ci-dessous :
yum --enablerepo=epel install perl-DateTime-TimeZone*